When you click the call button in Microsoft Teams, you launch the Cisco Webex calling system and speak with external users. All you need to do is install the app from the Microsoft app store. Cisco announced a new call app for Microsoft Teams in April 2020. If you want to make calls to external users in other platforms, like Cisco Webex (without leaving Teams) you can. Direct routing uses an external business phone provider to make calls from Teams. The options available to you will depend on your Microsoft Teams subscription.įor the most part, these options are available: Microsoft Teams calls with external usersĪside from the Microsoft Teams calling plans for your PBX, you can also add direct routing.
There are a few ways to extend your Microsoft Teams end user experience to external users. Yes. Microsoft Teams chat with external users is more than possible. Microsoft Teams guest access limitations.Compare external and guest access in Microsoft Teams.We can’t set up the conversation because your organizations are not set up to talk to each other.Can external users access Microsoft Teams?.How do I add an external contact to Microsoft Teams?.
Can I invite external users to Microsoft Teams?.Use this table to skip to your question or scroll through: The answers we’ve provided are comprehensive and contain steps to remedy your external user woes. In some scenarios, Teams Connect is not the answer.
In this post, we’ve rounded up the most common questions that will help you out before Teams Connect. You can watch the full shared channels demo from Microsoft Ignite below: Teams Connect is currently in private preview mode but Microsoft has now confirmed it will roll out by Q2 2022. Microsoft says “the shared channel will appear within an individual’s primary Teams tenant alongside other teams and channels.”
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